Today’s Commercial Airlines Charge Lots of Money to be Treated Like Animals
Op-ed by TheWiseOldFart My wife and I refuse to fly on any commercial airline. The last time we flew together was in 1998. We traveled to Florida to celebrate our daughter’s 21 st birthday. On the way home we stopped in Denver to visit my brother. This experience, a combination of very bad weather, and the complete lack of customer service, combined with blatant lies from employees of United Airlines, was painful and unforgivable. We vowed never to fly on a commercial airline again. I wrote a letter to United’s vice-president of customer relations, explaining that I had been an employee of an airline between 1967 and 1976 and informed them that I would never again fly on their airline. I received a return letter containing an apology and two $100 vouchers for future air travel. I returned the vouchers with a short note informing them that I meant what I said and would never patronize their company again. In 2009 and 2010, I was employed by the 2010 Decennial Census and was